Sanctimonious Apple Fanboys

Today, I made the mistake of wandering in to an Apple forum on Apple's support site to express my disappointment in their most recent release of iOS for the Verizon CDMA iPhone. Three iOS updates after the introduction of the iPhone on Verizon's network and the Verizon version still has no updated Safari browser and no capability to connect to an iTunes library through home sharing (as does the AT&T version of iOS). I think it's reasonable that a paying customer should be able to voice his or her displeasure with what they perceive to be unsatisfactory or questionable support from a hardware provider. Evidently, the sycophantic and self-righteous frequent posters on the Apple forums disagree. Now, my post was very professional and carefully worded even though I felt like being a bit more "aggressive" with my complaint. No sooner had I hit the "Post" button on the web form, I was besieged by at least two of the aforementioned Apple twits. It was as if I berated their mothers in the most severe language for all to see. I had the guidelines for Forum conduct quoted back to me no less than 3 times (which makes absolutely no sense because nothing about my post was offensive or noncompliant in any way, shape or form). I was told, and I love this one, "it is what it is....they'll update it when they're ready". That seems to be the battle cry on those forums whenever someone dares criticize the almighty Apple. And here's another great response:"....if you're not satisfied, vote with your wallet and go buy another brand of phone". That seems to be another witty and frequent retort on those forums.

To be quite clear, I love Apple products. I haven't even thought about buying a PC, Android, BlackBerry or any other non-Apple piece of tech since I bought my first intel-based Mac 5 years ago. They are brilliant pieces of hardware and software and I don't mind paying a premium to own them. What makes it difficult to continue being enthusiastic about Apple products is the culture of superiority and blind faith that seems to surround Apple the company. I have to wonder if Apple would be an even bigger player in the tech market (particularly in the enterprise) were it not for these rabid nitwits. It's one thing to be a loyal and appreciative consumer, but entirely another to mindlessly attempt to defend the indefensible.