Stupid User Tricks

Those of us who work in the world of corporate IT all have amusing (or befuddling) anticdotes about the users we support. I'd like to share one. The company for which I work recently updated its corporate logo as a part of a rebranding effort. I sent out instructions detailing the steps required to incorporate the new logo within an email signature block. One of the steps was to "copy the text portion of my signature so that a consistent font, layout, and color scheme" could be applied to all employee email signatures. The next step of the instructions was to "change the name, phone numbers, and address to your own information". I guess that last step wasn't so clear because over the last few days, I've received several (dozen??) email messages with my own address, phone, and mobile number published in the signature block. I may have to change my extension and possibly move to another state.

Seriously....The title of this blog entry sounds a bit harsh and it truly is only a joke. The folks we support every day are not paid to be the computer experts and, in every sense of the term, they are our paying customers. I will, however, be more careful the next time I send out instructions. Live and learn....